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Please specify how you plan to use the system (e.g., AI workloads, 3D rendering, video editing, gaming, real-time data processing) and any key software or applications you’ll be running.

Expect a response within 24 hours to discuss a tailored specifications list, estimated build time, and final pricing.

Email: main@alphapc.ca
Phone: (647) 704-6928

Mon - Fri: 10 am to 7 pm
Sat - Sun: 12 pm to 4 pm

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LOCATIONS WE SERVE

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    GTA: On-Site Service

    Located in the Greater Toronto Area, Alpha PC offers exclusive on-site service for our customers. Whether building a high-performance workstation at your location or providing expert troubleshooting, system optimizations, and maintenance, our team delivers hands-on service & support tailored to your needs. This premium service ensures your custom PC is built and maintained with precision and convenience.

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    Canada & USA: Extended Service

    No matter where you are in Canada or the U.S., Alpha PC delivers high-performance custom workstations right to your doorstep. Our expert team builds each system to perfection before securely shipping it to your location. Beyond delivery, we offer dedicated virtual support, troubleshooting, and setup guidance to ensure your PC is running at peak performance. With Alpha PC, distance is never a barrier to precision craftsmanship and top-tier service.

Not Sure If We Serve Your Area?

We’re here to help! If you’re unsure whether we serve or ship to your location, don’t hesitate to reach out. Our team is happy to assist and provide the information you need. Your satisfaction is our priority, and we’ll do our best to accommodate your request.

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GENERAL FAQ's

What makes your custom-built PCs different from off-the-shelf options?

Our PCs are tailored to your specific needs, using premium components, superior cooling solutions, and optimized configurations for performance, reliability, and longevity.

Do you offer consultations to help determine the best configuration for my needs?

Yes, we provide personalized consultations to assess your workflow and performance requirements to build a system that maximizes efficiency.

What industries do you serve?

We specialize in high-performance workstations tailored for gamers, architects, engineers, financial professionals, institutional traders, content creators, scientific computing experts, and more!

Can you build a PC specifically for my workflow (e.g., AutoCAD, Revit, SolidWorks, trading platforms)?

Absolutely. We handpick the perfect components to match your workflow needs and budget, ensuring seamless compatibility with your specific applications.

Customization & Performance FAQ's

What types of cooling solutions do you offer?

We provide custom liquid cooling, high-performance air cooling, and hybrid solutions for optimal thermal management and silent operation.

Can I choose specific components for my build?

Yes, we work with you to select the best high-end components based on your performance needs and budget.

Do you overclock the CPUs and GPUs for better performance?

Yes, we offer professional overclocking services, ensuring stability while extracting maximum performance from your hardware.

Do you offer workstation-grade components or server-class hardware?

Yes, we integrate workstation-class CPUs (such as Intel Xeon and AMD Threadripper), ECC memory, and enterprise-grade GPUs for reliability and performance.

Reliability & Support FAQ's

How do you ensure the reliability of your builds?

Every system undergoes extensive stress testing, benchmarking, and quality control to guarantee peak performance and stability.

What kind of warranty and support do you offer?

We provide premium warranty options, including on-site support, remote troubleshooting, and extended warranties for enterprise clients.

Do you offer ongoing maintenance or upgrade services?

Yes, we provide maintenance plans, software optimization, and upgrade services to keep your system at peak performance.

How do you handle component failures or RMA services?

If any component fails within the manufacturer warranty period, we offer a service to handle the replacement and repair process to minimize downtime.

Pricing & Lead Time FAQ's

What is the typical cost of a high-end custom build?

The cost of a high-end custom build varies based on specifications, components, and customization level. Typically, our high-performance systems range from $4,000 to $10,000+, depending on factors such as GPU, CPU, cooling solutions, etc.

What is the lead time for a fully customized system?

Lead times depend on the complexity of the build and component availability, typically ranging from 2 to 6 weeks for small PCs (depending on cooling solution), and 1-3 months for supercomputers.

Do you require full payment upfront, or do you offer payment plans?

We require full payment upfront to begin the build process. This ensures that we can secure the highest-quality components for your system without delays or compromises.

What payment methods do you accept?

We currently accept Debit/Credit, E-transfer, bank transfer, and cash.

Delivery & Installation FAQ's

Do you offer international shipping and installation services?

No, we currently ship across Canada & USA with on-site setup and installation for the Greater Toronto Area.

Do you offer white-glove delivery and setup services?

Yes, we provide premium delivery, installation, and calibration services within the GTA to ensure your system is ready to perform out of the box.

Will my PC come pre-installed with Windows and drivers?

Yes, we install and activate windows & all essential drivers for a seamless experience.

Can you provide remote IT support or system monitoring?

Yes, we offer remote diagnostics, performance tuning, and IT support for business-critical systems.